Update Mobile on Tawakkalna

How to Change or Update your Number in Tawakkalna

Tawakkalna is Launched during Covid 19. “Tawakkalna” played an essential role in the control of the spread of COVID-19. This app allowed different “permits (Issue-e-permit, Travel-permits, Movement-permits, UMRAH-permit, Prayer permit)” during the COVID-19 session to visit other places, getting medical assistance, and self-disclosure services. You can use tawakkalna by verifying your mobile number. However, you can also update number in tawakkalna using your Absher Account. Later on, we will discuss this in detail.

Some of the services of “Tawakkalna” application are below: 

(1)- Covid vaccine registration. 

(2)- Covid status of the account holder in color-coded reports. 

(3)- Covid self-assessment test.

(4)- Residents can access their Iqama and driving license through it. 

(5)- Dependents can now register to their TAWAKKALNA account without the need for a registered ABSHER account. The health status of dependents registered with their beneficiary account will be able to see through this application.

(6)- A QR code facility to check whether you can enter the mall or it is full.

Download Tawakkalna

You can download the updated version of the TAWAKKALNA application from the below links according to your device compatibility. 

However, the process to register a new TAWAKKALNA account is already in the previous article, but for your convenience, we have described each update separately below.

How to Update Number in Tawakkalna

As, when we click on the “UPDATE MOBILE NUMBER” button in the Tawakkalna application. It says, “Sorry, you can change your mobile phone number on the ABSHER platform.” It means you can only change or update your mobile number of Tawakkalna by using the ABSHER platform.

The exact method of updating the number of Tawakkalna using the ABSHER platform mention below.

Login into Absher Account:

(1) – First of all, open the MOI’s official website (Ministry of Interior) “ABSHER.”

Here: “ABSHER PORTAL

(2) – Click on Individual and then Click on Login. Once you clicked on the login button, you will be redirected to a verification tab, where you will get a verification code at your ABSHER registered mobile phone number.

(3) – Put the 4-digit verification code in the OTP tab and click on verify. If you didn’t receive the verification number, you could click on the “RESEND” button to get the OTP. 

(4) – Once you logged in to your account, you will see many services. Now click on the three dots located on the top right corner of the page and then further select “User Information.”

Update your Mobile Number:

(5) – Once you clicked on “User Information,” a new page will be redirected containing all the user information, including user name, email, mobile phone number.

(6) – To change the mobile number, click on the edit button, click on the mobile number, remove the last added phone number, and write your new phone number. After that, scroll down and add image captcha code in the required field and then click on save.

(7) – Once you click on the save button, you will get a verification code at your newly added phone number. Put the 4-digit verification code in the OTP tab and click on verify.

(8) – Once you click on the continue button, you will be redirected to the next page where it will be written: “Your mobile number successfully changed.” If you didn’t receive the verification number, you could click on the “RESEND” button to get the OTP. 

NOTE:

If you didn’t have an ABSHER account and you registered your mobile number through your friend account. Then you cannot change your mobile phone number by the above method.

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42 Comments

  1. Dear sir,
    My absher linked mobile number (jawwy) already blocked, beacause iam in india now since 8 months…how can i change my mobile number? Is there any possibilities?

      1. sir my tawakkalna rigistered on old iqama now i get tanazzal so how can i get old tawakkalna with new id number

    1. Register from the beginning(go to register from the first Step) then it will be OK. ( open Thawakkalna and click on sign up fill the mandatory field (iqama number and date of birth then click next button you will get an OTP in your new mobile number enter the OTP and make password and register. Now you can use your Thawakkalna with your new mobile number.

      1. If I don’t have absher account and also my mobile number was disconnected, can’t I update my twakkalna again using my phone

  2. What if the phone number was already updated in absher account but when logging in to Tawakkalna, still it ask verification code to the old number, how could it happen when it was already change, doesn’t mean each app has different phone number or it was tied up both?

    1. Register from the beginning(go to register from the first Step) then it will be OK. ( open Thawakkalna and click on sign up fill the mandatory field (iqama number and date of birth then click next button you will get an OTP in your new mobile number enter the OTP and make password and register. Now you can use your Thawakkalna with your new mobile number.

  3. I what to update my tawakkaluna but it always says my email or phone number is invalid wat should i done please

  4. I’m not open my tawwakalna because my number is lose I’m not register he need a veriffection cod

  5. AO A.
    I lost my cell phone with Sim. How can I check my TAWAKLNA status. I am on vacation in Pakistan since January 2021.

  6. I can’t open my tawakkalna because my sell phone number is black so I want open new phone number can you help

  7. i’m not open my tawakkalna because my number is lost i’m not regester he need vereffetion cod

  8. I already change my number in absher platfom but still not changed on my tawakalna app.
    Now what can I do?

    1. Register from the beginning(go to register from the first Step) then it will be OK. ( open Thawakkalna and click on sign up fill the mandatory field (iqama number and date of birth then click next button you will get an OTP in your new mobile number enter the OTP and make password and register. Now you can use your Thawakkalna with your new mobile number.

      1. dear please could give the me details ..

        How can i use this register from the beginning option ………..

        My absher linked with mobile number was not working, beacause iam in pakistan since 7 months…So how can i change my mobile number in absher or tawakkalna ? is it possibilities?………waiting for valueble feedback…Thanks

  9. My tawakkalana after registering stops working and asking update phone I again update thrust absher but not accepting or tawakkalana not working asking again update phone no I took other sim no still not solve

  10. i cant change my tawakkalna mobile number i’ll change it already in my abshare but my tawakkalna number is still the old number how can i fix this thanks in advance

    1. i cant change my tawakkalna mobile number i’ll change it already in my abshare but my tawakkalna number is still the old number how can i fix this thanks in advance

    2. Register from the beginning(go to register from the first Step) then it will be OK. ( open Thawakkalna and click on sign up fill the mandatory field (iqama number and date of birth then click next button you will get an OTP in your new mobile number enter the OTP and make password and register. Now you can use your Thawakkalna with your new mobile number.

  11. Sir,
    I have lost my sim which I had registered in absher and also I didn’t remember my absher account password. Can I fix this issue while I am in quraintene.

  12. AO A.
    I lost my cell phone with Sim. How can I check my TAWAKLNA status. I am on vacation in Pakistan since January 2021.

  13. Hi,

    I’m from india i came to india for vaccation on 9th jan 2020 its almost 1year 8month i dont know about abser, with the help of my colluages i register the tawakkalana with phone number. Now the phone number get deactivated. so i request my colluage to purchase new sim card with his id now how can i change the phone number without old sim for otp

  14. I am opening Tawakkala with a permit from my friend Abshir. Now how do I change my Tawakkalna number? Because I lost my previous number

  15. Dear gents,

    Those who have suffer with sim-card deactivation.Please send all your Passport copy, Iqama copy, Vaccination certificate pdf to mail id [email protected] with brief details state that your sim card expiry causes tawakalna not possible to open. Mentioned your present location and current contact details too. They will call you after the update they will provide you the tawakalna passport by mail with that you can enter back to ksa.

  16. I have already update my mobile number in Absher. But how come in my tawakalna it still sending the OTP to my old number?

  17. Thanks for posting this piece of writing. I’m without doubt frustrated with struggling to search out relevant and brilliant commentary on this subject. Everybody now goes to the very far extremes to either drive home their viewpoint that either: everyone else in the planet is wrong, or two that everyone but them does not in actuality understand the situation. Many thanks for your succinct, applicable insight.