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How to file a complaint regarding labor issue

Saudi Ministry of Manpower and Social Welfare has said that employers cannot change workers’ salaries without their consent and written approval. They can also file a complaint in case they have any Labor issues.

The ministry has stated in response to an employee’s complaint about a pay cut by an agency.
According to the emergency website, an employee posted a complaint on the official account of the Ministry of Manpower. “His salary has reduced without asking. What is Saudi law?”

The Ministry of Manpower responded by saying, “The salary of any worker cannot differ from contract or agreement. Also, an employer cannot deduct the salary of a worker without his written approval and consent.”

Suppose someone’s employment contract is terminated on an illegal basis, or the company’s employer starts giving less pay or deducting some percentage of income without the worker’s consent. In that case, the affected person can file a claim against it.

How to file a complaint for a Labor Issue

If any person has complained regarding some labor issue, they can use this ministry’s link  https://hrsd.gov.sa/ar/queries/%D8   to reach through the redressal of employee disputes. 

Moreover, responding to a question about the reduction in the workers’ labor, the Ministry of Manpower said, “It is against the law to reduce the labor of any worker on an illegal basis.”

Employees can file Complaints through the Maallarsad app.

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2 Comments

  1. My father worked 20 years in Saudi Arabia and we had our best time till 2012. We came back to Pakistan and noe in 2022 my father went back, in a company in jeddah, which we came to know that is an illegal company and are not paying their workers instead the kafeel is taking work from the expats like a donkey. The kafeel is not making the iqama. The workers are like prisoners in jeddah and living inside the cargo center with no salaries and no iqama. They are not allowed to go anywhere outside. The kafeel is treated the employees like animals. No one is there to listen them. I am writing on the behalf of my father. This is not we expect from Saudi Arabia as we have lived in a very peaceful environment there. But now we are far from our father and he is living there miserably. The kafeel doesn’t listen a word from the workers.

    1. Hello Bisma. That’s very unfortunate. Please find someone here who can put this case to the ministry of Labor or to Justice department. That’s the only solution available.
      Regards
      Junaid